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Local access restrictions for the Vontobel website
The information on this Vontobel website is exclusively intended for people with registered domicile/place of residence in Switzerland. Visitors from other countries are not permitted access to the Vontobel website.
Conditions of use and legal information
When accessing this website of companies of Vontobel you declare to have understood and to recognise the following conditions of use and legal information. If you do not agree to these conditions, do not access this website.
Copyright
All copyright and other rights on the entire contents of this website are exclusively and completely reserved by Vontobel Holding AG. "derinet", "Vontobel" and the Vontobel logo are registered trademarks. By using this website, the user will be granted no rights to the content, to the registered trademarks or to any other element of this website. Downloading or printing of pages is only permitted with full reference to the source. Any other use, in particular complete or partial reproduction or publication for a public or commercial purpose, is only permitted with the prior written agreement of Vontobel Holding AG and with full referencing.
No offer
The information and opinions published on this website in no way constitute a request, offer or recommendation to use a service, to purchase or sell investment instruments or to carry out any other transaction.
No basis for decisions, no advisory activity
Financial products shown on this website involve a high degree of risks and may not be suitable for all investors. This website is not an investment advisor or any other decision-making aid for financial, legal, fiscal or other consultancy questions. Neither does this website replace qualified advice necessary prior to making any investment decision, especially relating to any associated risks. No investment or other decisions should be taken based on this website. We would like to stress that past performance is not necessarily an indication of future performance and assume no liability, neither formally nor by implication, and no guarantee with regard to any future performance.
No warranty
Vontobel does in no way guarantee the correctness, reliability or completeness of the information and opinions published on the Vontobel website or of any results gained by use of this website. All available information, such as for example financial market data, market prices and any other financial market information, is based upon or by reference to carefully selected sources which are believed to be reliable. Any expressions of opinion, assessments and outlooks originate from its authors and date back to the respective date of issue. Vontobel bears no obligation or responsibility with regard to the updating or correction of such information. This website may be amended and modified without prior notice at any time.
No guarantee
Moreover, Vontobel accepts no responsibility and gives no guarantee for the correct or uninterrupted functioning of this Vontobel website, for the rectification of any errors or for the freedom of this website or the servers from viruses or any other harmful elements.
Exemption from liability
Vontobel is not liable, even in case of negligence, for damages or consequential damages resulting from, or in connection with, access to or use of, or the impossibility of access to or use of, this Vontobel website.
Links to other websites
Vontobel has not checked the other sites linked to this Vontobel website and is in no way responsible for the content of these websites. If you activate certain links, you leave this Vontobel website at your own risk.
Vontobel does not exclude the possibility that, under certain circumstances, e-mails sent to the Vontobel Group may be read, amended, diverted, falsified or destroyed by third parties. Vontobel refuses all liability for the transmission of data by e-mail.
1. Our commitment to privacy
Vontobel Holding AG and any of its affiliated entities (“Vontobel”, “us” or “we”) highly appreciate your interest in Vontobel and our products and services. Your privacy is important to us and we want you to feel comfortable using our products and services and visiting our websites. It is a major concern for Vontobel that your personal data1 is treated in a responsible manner and in compliance with legal requirements. To this end, we take precautions, such as implementing robust technical and organizational security measures including password encryptions, firewalls, authentication technologies, access management, employee awareness-raising and training, and appointment of a Data Protection Officer.
This Privacy Policy is applicable to our website visitors, current and potential clients, shareholders and investors or other business partners (including distributors, contractors, service providers, suppliers and other third parties) (“Business Partners”).
This Privacy Policy describes the way we process personal data about our Business Partners, and (if the Business Partner is an organization or legal entity) about the individuals who are acting as the representatives of (including employees, contractors or authorized signatories) or are otherwise linked to our Business Partners (“Data Subjects”, or “you”), when you visit our websites, use our products and services, use our mobile applications, register for any service (“Vontobel Services”) or are otherwise interacting with us (for example in your capacity as a shareholder or investor).
Vontobel is committed to complying with applicable data protection laws and regulations including the provisions of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“General Data Protection Regulation”; “GDPR”) and the Swiss Federal Act on Data Protection of 25 September 2020 and its implementing ordinances (“FADP”) and thus to ensuring the protection and confidentiality of your personal data.
Please read this Privacy Policy carefully before registering for or using Vontobel Services or before providing any personal data. As the processing of your personal data may depend on the Vontobel Services requested or used by you, this Privacy Policy applies in addition to any specific privacy policy or terms for the respective Vontobel Services.
Please also forward this Privacy Policy to authorized representatives, beneficiaries and beneficial owners, as well as to all other Data Subjects in relation to which you have already provided or will provide personal data to us in course of our business relationship.
2. Responsible units and contact details
Within Vontobel, Vontobel Holding AG and the Vontobel affiliated entity/entities that you have a current or potential business relationship with, is/are the Controller responsible for the processing of your personal data. The responsibility under data protection laws and regulations for the processing of personal data lies in each case with the Vontobel affiliated entity that decides whether and for what purposes the processing is carried out and how it is performed (“Controller”).
Vontobel Holding AG
Gotthardstrasse 43
CH-8022 Zurich
Switzerland
dpo.ch@vontobel.com
Bank Vontobel AG
Gotthardstrasse 43
CH-8022 Zurich
Switzerland
vontobel.group@vontobel.com
3. Source and categories of personal data
For the purposes outlined in section 5, we may collect personal data, to the extent legally permitted, from the following sources:
The categories of personal data processed may include the following:
4. Special categories of personal data
To the extent that we process any special categories of personal data or sensitive personal data’1 relating to Data Subjects, we will do so only if the processing is necessary for the establishment, exercise or defense of a legal claim, for reasons of substantial public interest, if you have given your explicit consent to Vontobel to process such data (where legally permissible), or where we are otherwise legally permitted to process such data.
In that sense, we may for example process biometric data that is classified as sensitive personal data. In this respect, your explicit consent will be required in a separate procedure to obtain a biometric identification (for example, Touch ID or other biometric identification) in order to be used for access to certain applications.
5. Purposes and legal basis of processing
We process personal data in compliance with data protection laws and regulations, for the following purposes:
5.1. For fulfillment of contractual obligations
We may process your personal data for the purpose to provide Vontobel Services to our Business Partners or to perform pre-contractual measures. The processing is primarily determined by the specific product or service (for example, financing and financial planning, investments, pensions, e-Banking, succession planning, credits, securities, deposits, or client referral, etc.) and may include, for example, needs assessments, advice, asset management and support, as well as carrying out transactions. You can find additional details about the purposes of personal data processing in the relevant contract documents and terms and conditions.
5.2. For compliance with a legal obligation or in the public interest
As a financial institution we are subject to various legal and/or regulatory obligations locally and globally, such as bank regulatory requirements (where applicable), obligations under company law, statutory or other legal/regulatory requirements.
This may include, for example, legal and/or regulatory disclosure, notification and reporting obligations to authorities, courts, including anti-money laundering and anti-terrorist financing regulation (for example, automatic exchange of information with foreign tax authorities, prosecution departments, etc.) and other suitability and due diligence assessments. Other purposes of processing may include assessment of creditworthiness, identity and age verification, anti-fraud measures, fulfillment of tax legal and regulatory (for example, reporting) obligations, fulfillment of obligations under company law (for example, keeping the share register, handling and conducting general meetings and dividend distributions, delivery of semi-annual and annual reports), as well as the assessment and management of risks within Vontobel.
5.3. For the purposes of safeguarding legitimate interests
Where necessary, we may process your personal data in order to safeguard the legitimate interests pursued by us or a third party, which does not unduly affect your interests or fundamental rights and freedoms; in particular:
5.4. On basis of your consent
Insofar as you have consented to the processing of personal data for specific purposes (such as analysis of trading activities for marketing purposes, etc.), the lawfulness of such processing is based on your consent.
Any consent granted may be withdrawn at any time. Please be advised that the revocation shall only have effect for the future. Any processing that was carried out prior to the withdrawal shall not be affected thereby.
6. Recipients of personal data
As a financial institution we are under a duty to maintain professional confidentiality1. We may only disclose your personal data to other Vontobel affiliated group entities or third parties for the purposes listed in section 5, and only if a legal basis listed in section 5 exists.
In particular, for the purposes stated in section 5, we may commission service providers who are contractually bound to confidentiality, including banking secrecy or other professional confidentiality (as applicable), and to complying with our instructions under data protection laws and regulations.
Under these requirements, recipients of personal data may include, for example:
Other recipients of data may include those for which you have given consent to the disclosure of personal data or with respect to which you have exempted us from confidentiality requirements by agreement or consent.
7. Transfer of personal data abroad
Your personal data may only be transferred to countries or international organizations outside Switzerland and the EU/EEA (so-called “Third Countries”, which includes any country outside the EU/EEA) if one of the following applies:
For data transfers within Vontobel (including affiliated entities and branches), a list of the countries globally in which Vontobel operates can be found here: vontobel.com/locations
In the context of commissioned data processing (section 6), your personal data will only be transferred to Third-Countries if the relevant country (or data protection framework applicable to such country1) is considered to provide an adequate level of data protection by the relevant authorities or institutions, or in the absence of such adequacy decision, if the recipient guarantees adequate protection based on appropriate safeguards provided by data protection laws and regulations (for example, Standard Contractual Clauses issued by the European Commission, and adapted to local law as required), or statutory exemptions provided by data protection laws and regulations (for example, your explicit consent).
A copy of the appropriate safeguards is available (please note that these may under certain circumstances be adapted to the specific case) and may also be requested from our Group Data Protection Officer (dpo.vontobelgroup@vontobel.com) at: vontobel.com/privacy-policy
8. Storage period
We process and store your personal data as long as it is necessary for the performance of our contractual and statutory obligations. In this regard, it should be noted that our business relationship is usually a continuing obligation, which may last for several years. We have processes in place to review, at various points, the different categories of data that we hold to ensure that we do not hold these for an excessive period of time. If the data is no longer required for the processing purposes (section 5), or if we are otherwise legally obliged to delete the data, it is regularly deleted, unless its further processing – for a limited time – is necessary for other legal purposes or as may be legitimate and legally permitted, such as:
9. Your rights
9.1. In general
By data protection laws and regulations, Data Subjects have under certain conditions the right of information, the right of access, the right of rectification, the right to erasure, the right to restrict processing, the right to object, and if applicable, the right to data portability.
Furthermore, if applicable, you have the right to lodge a complaint with a relevant supervisory authority.
You may withdraw any provided consent to the processing of personal data at any time. Please note that the withdrawal will only take effect in the future. Any processing that was carried out prior to the withdrawal shall not be affected thereby.
Furthermore, if applicable, you have the right to lodge a complaint with a relevant supervisory authority.
You may withdraw any provided consent to the processing of personal data at any time. Please note that the withdrawal will only take effect in the future. Any processing that was carried out prior to the withdrawal shall not be affected thereby.
9.2. Right to object (in general)
You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on processing in the public interest and for the purposes of safeguarding legitimate interests; this includes any profiling based on those provisions within the meaning of the specific regulation. If you submit an objection, we will no longer process your personal data unless we can give evidence of mandatory, legitimate reasons for the processing, which outweigh your interests, rights, and freedoms, or where the processing serves the enforcement, exercise, or defense of interests. Please note that in such cases we may not be able to provide services or maintain a business relationship.
9.3. Right to object to the processing of data for marketing purposes
In certain cases, we may process your personal data for direct marketing purposes. You have the right to object at any time to the processing of personal data concerning yourself for such marketing purposes, which includes profiling to the extent that it is related to direct marketing. If you object to processing for direct marketing purposes, we will no longer process your personal data for such purposes.
10. Obligation to provide personal data
Within the scope of our business relationship, you must provide personal data which is necessary for the initiation and execution of the business relationship and the performance of the associated contractual obligations, or which we are legally obligated to collect. Without these data, we would not be able to enter into any contract or execute an order or we may no longer be able to perform an existing contract and would have to terminate it.
In particular, anti-money laundering and anti-terrorist financing regulations require that we verify your identity before entering into the business relationship, for example, by means of your identity card, and that we record your name, date and place of birth, nationality and your residential address. In order for us to be able to comply with this statutory obligation, you must provide us with the necessary information and documents and notify us without undue delay of any changes that may arise during the course of the business relationship. If you do not provide us with the necessary information and documents, we will not be allowed to enter into or continue your requested business relationship.
11. Automated individual decision-making including profiling
In general, we do not make decisions based solely on automated processing to establish and implement the business relationship. If we use these procedures in individual cases, we will inform you of this separately, if such information is required under data protection law and regulations. In such a case, you may under certain conditions have the right to object, to state your position, and/or to request that the decision be reviewed by a natural person.
In some cases, we process your personal data automatically with the aim of evaluating certain personal aspects relating to you (“profiling”); in particular, we may carry out profiling: In order to meet our on-going regulatory and compliance obligations (for example, anti-money laundering, anti- fraud, anti-terrorism and tax laws), for instance by looking at how and from which geographic location you use our applications or other Vontobel Services;
12. Data security
All Vontobel personnel who process personal data must comply with our internal policies and rules in relation to the processing of personal data to protect them and ensure their confidentiality.
We have also implemented adequate technical and organizational measures to protect personal data against unauthorized, accidental or unlawful destruction, loss, alteration, misuse, disclosure or access, as well as against all other unlawful forms of processing. These security measures have been implemented, taking into account the state of the art of the technology, their cost of implementation, the risks presented by the processing and the nature of the personal data, with particular care for sensitive data. Please find further details here: Information, IT and cyber security.
13.Publications and subscriptions
Vontobel may communicate with you via e-mail or physical mailings containing and offering news, promotional offerings, event information or services (“Publication & Subscription Services”), subject to any restrictions under applicable laws and regulations. If you would rather not receive Publication & Subscription Services from us, you may “opt out” by following the “opt out” instructions in each e-mail footer or by contacting us.
14. Cookies and web analytics service
Our websites use various types of cookies and web analysis tools. Please consult our Cookie Policy for more information on the use of cookies and web analysis tools: vontobel.com/cookie-policy
15. Other legislation aspects, including telephone recording
In order to comply with applicable laws and regulations, for example, Directive 2014/65/EU of the European Parliament (MIFID II), we may be obliged to record telephone conversations with reference to operations concluded in the performance of our services. For further information about the treatment of your personal data in this regard, please see our complete information at: vontobel.com/mifid.
16. Contact
Please let us know if we do not meet your expectations with respect to the processing of personal data or if you wish to complain about our data protection practices; this gives us the opportunity to examine your issue and make improvements, where necessary.
You may contact us by using our online form (vontobel.com/data-privacy-request-form) or by sending your request to either one of the DPO email addresses or via regular mail to the contact points referred to in section 2.
17. Amendments to this Privacy Policy
This Privacy Policy was last updated on 1 September 2023. You can find the applicable version on our website. Vontobel reserves the right to amend this Privacy Policy from time to time and will inform you of such an amendment in an appropriate manner (for example, it will be posted on our website).